Contact Us
Outdoor fitness equipment, stepper. Fresh Air Fitness

How we work

At Fresh Air Fitness we offer an end-to-end service when you purchase a package or individual items from our outdoor gym equipment range.

With more than 4000 outdoor gym installations across the UK, we can be trusted to deliver. Our experienced team will be with you every step of the way, from initial consultation, site inspection, design and layout, delivery, installation and post care.

We also provide you with a FREE funding booklet, instructional training videos for using the equipment and a 25 year warranty.


From initial enquiry, we will assign you with a member of our team who will consult with you on your project. They will ask you a variety of questions to understand what your objectives are for your outdoor fitness project, confirm if you have any special requirements (e.g. removal of an old gym or bespoke paintwork) and the budget you have to work with.

We can discuss funding options, if required and provide you with information on our latest outdoor gym special offers for your park, open space or school.

Site Inspection and Design Layout

A site visit can sometimes be helpful when working out the best position for your gym, especially for example, if the ground is prone to flooding or it is a small area which requires careful planning. When we visit you we will take safety, accessibility, ground conditions and suitability into consideration. We can also supply a design layout, so that you can visualise the end result.


We will provide an initial quotation, which will clearly list the cost of every item within your proposed new gym project.

Within the quote you can also find optional extras such as surfacing, bespoke paintwork etc.


There are a range of funding opportunities which can be applied for when looking at ways to pay for your new gym project. We outline many of the funding schemes which are presently open or about to open in our FREE downloadable guide on Funding

Project Management

Following your order confirmation and an agreed formal risk assessment and method statement, we would plan to install your new gym 6-8 weeks from the date of your order, however, we will always try our best to accommodate and could install earlier/ later if required.

We will book your installation at a date and time that best suits your requirements. If you are a school, this might be in a half term or summer holidays, but we are experienced at working during term time if that works best for you.

Installation Day

Prior to installation we will confirm accessibility and this is also the right time to provide us with details our installation team might need, such as parking, where to sign in etc.

When the installation day arrives, our team of installers will arrive on site with your outdoor gym and they will install it with minimal disruption. We have received some lovely compliments over the years about the professionalism and friendliness of our installation teams, rest assured you'll be in very safe hands.

Lifetime Management

From project inspection and handover through the life of your new outdoor gym, we are only a call or email away.

Our aftersales team are dedicated to providing our customers with the support they need.

Spare Parts

We understand the importance of getting the right spare parts quickly.

Thanks to our UK warehouse we pride ourselves in being able to despatch most spare parts quickly.

Simply call us Monday-Friday 8.30am-5pm 01483 608860 or email


Regular inspections and planned maintenance will extend the life of your outdoor gym and surfacing as well as reduce the likelihood of accidents occurring. We supply maintenance packs with all installations, providing step by step guides on how to maintain your gym. Alternatively we offer Maintenance Contracts, that provide a full range of professional inspection and maintenance services. Our inspectors are trained to offer fast, thorough and high quality service at exceptional value.

Supply Only

We offer the same level of dedicated service to our supply-only customers. If you would like a supply only quotation, simply call our sales team 01483 608860 or complete the form below for a same day quotation.

Here to help!

If you would like to find out more or have any questions at all, we are here to help. Speak to one of our outdoor fitness equipment experts on 01483 608 860 or alternatively email our team using the link below:


Make an enquiry

Need help choosing the right product?


Find out who uses our equipment